Cognizant - Company Profile

About the Concern

          Cognizant is a global leader in business and technology services that help clients bring the future of work to life – today – in a business environment that is being transformed by accelerating globalization, virtualization and the shift towards cloud technologies. We help transform core processes for greater flexibility, higher efficiency and lower costs. Our unique onsite/offshore global delivery model is guided by dedication to client satisfaction.

With a Two-in-a-Box™ client engagement model, you’re assured the onsite attention of a Client Manager, experienced in your industry, working on site with you. Paired with the Client Manager is a dedicated Delivery Manager, who may be located at any of our global, near shore or local delivery centers. One team is assigned to work on your project from start to finish, becoming an extension of your staff.

Organized by vertical industry as well as service line, we know the particulars of your business and deliver solutions with the precision you require. Our more than 500+ clients span five continents and every major industry. With an advanced global delivery platform, Cognizant 2.0 (C2), we can share knowledge and efficiently manage projects across our global delivery network. It allows us to provide you with the most cost-effective and comprehensive, end-to-end, advanced solutions.

When required, we can access the specialized skills of our deep talent pool from anywhere in the world, to solve any problem, through C2. Enhanced project collaboration tools and our well-codified, company-wide processes assure consistent, well-planned, measurable and reliable delivery from any and all locations.

Let us use our IT, business-process and strategic consulting to help you transform your business, with minimal risk and disruption. Give your organization greater flexibility, higher efficiency and lower costs. Position your business to thrive now and in the future.

Business Culture

Our “customer first” mantra is driven by business practices that are flexible and focused on always doing what’s right for our clients.

Competitors may say it, but clients tell us that we truly excel at partnering closely. Speak with some of them. Our clients will tell you about the extraordinary lengths our people go to solve problems, or just help out. Our employees take a “can-do” attitude, finding flexibility beyond the contractual terms of our partnership. Whether the need is for additional or more skilled resources, midcourse strategic corrections, service-level refinements or no-nonsense feedback—we will be there to ensure that what we deliver meets or exceeds your expectations.

The proof is clear. In our recent annual customer satisfaction survey, over 90% of clients expressed a high degree of satisfaction with us. That’s the third year in a row we’ve received this high praise. This level of client satisfaction is extraordinary in our industry.

Responsiveness, accountability and quality assurance are core to our delivery model. If problems arise, we work overtime to get the job done. Our people are proud of our track record, and stay constantly focused on clients’ success.

Our Global Platform

The benefits of our global platform

• Access to the best talent, worldwide
• Mapping with your global footprint: Delivery centers where you need them most—close to your facilities, staffed with people who speak your language and share your business culture.
• Geo-political diversification: De-risking the portfolio across geographies to ensure business continuity.
• Financial de-risking: Spreading services delivery across geographies to tightly manage costs.

Our Core Values

1.     Open: Our environment is one of open doors and open minds. Our competitive advantage is derived from being open to all ideas, no matter their source, that will improve our ability to deliver excellence. Anyone, regardless of level, who takes the initiative to present an innovative idea or express a concern, will be openly and respectfully heard. We highly encourage all managers to make themselves available to the ideas or concerns of our Associates.

2.     Transparent: Our communications – positive or negative – are always proactive, direct and honest. We view this transparency as critical to the health of our company. We practice this same transparency with our clients. It is a critical element in achieving our status as a trusted advisor. As a trusted advisor, we will never hide or ignore ethical issues. We understand that bringing forward bad news early allows us to be proactive and able to address an issue before it turns into a crisis.

3.     Driven: We expect and reward personal and team initiative. Our clients experience this as a nimble, “can do” approach focused on delivering excellence at all times, with individuals and teams taking complete ownership of problems and developing creative solutions. Associates who show initiative and drive have tremendous growth opportunities. Our initiative will never come at the expense of our Core Values, Standards or our ethics.

4.     Empowered: We believe the best way to deliver excellence to our clients is to unleash the excellence in our people. Cognizant Associates have the freedom, empowerment and responsibility to find the best way to meet customers’ needs. We are trusted to apply our passion, intelligence and skills in each and every endeavor. In every decision we make, we seek to uphold our integrity, not compromise it.

5.     Opportunity-filled: We believe that only by encouraging promising Associates to pursue paths that will fulfill their personal and professional goals will we be able to attract and maintain the type of quality people our customers have come to expect. Employee fulfillment is a key attribute of a healthy ethical culture.

6.     Flexible: While recognizing the advantages of process and consistency, we know that a hallmark of excellence is adaptability. We know that clients care most about results; we must adapt in real time to each new challenge in the marketplace. We recognize that, as Associates, we have lives outside of Cognizant and that we are trusted to choose how and when we will do our work so that Cognizant continues to exceed client expectations. We also recognize that flexibility taken too far can result in recklessness. We will never try to exceed client expectations by compromising our Core Values or Standards.

7.     Collaborative: Our commitment to collaboration is evident in our matrix organization and team-based project structure. We reject the model of individual star performers who stand out by claims of superior personal contribution. Instead, we choose to predicate the growth of individuals on their contributions to the team’s success in delivering exceptional customer experiences.

Part of that contribution is to work with others to identify and address risks to our integrity, reputation and client systems before they escalate into major issues. Cognizant is committed to complying with these Core Values and Standards of Business Conduct and all laws and governmental regulations that are applicable to the Company’s activities. We make this pledge not just because it’s the right thing to do, but also because it is an integral part of our commitment to excellence and exceeding client expectations.

Recruitment Procedure

Written Test

This consisted of 2 papers

1. Verbal Ability (25 marks 30 min)

This consisted of 2 comprehension passages, choosing the grammatically correct sentences, syllogisms and finding the odd in a group. The question patterns were repetitive. My suggestion would be to try and attempt the passages correctly.

2. Logical Reasoning (30 marks 30min)

This section was not very easy. I remember one puzzle based on blood relation which I couldn't do. This puzzle was not of the type which you will readily find in R.S Agarwal. The rest consisted of the type coding-decoding, simple puzzles on sitting arrangement and data sufficiency. The last question was on finding out various percentages based on data provided in two tables. Sincerely solving problems from R.S agarwal will suffice.

During the test we were provided a form where we had to fill in the required details. Separate time was provided for this.

3. HR Round

The final round is the HR round in which they may question from both technical and general side.